The problem is that the Bluetooth headset never shows up in my sound output devices list.
I've uninstalled and reinstalled the Bluetooth drivers from Dell, tried turning on/off all of the features of the headset, removing the Bluetooth driver and letting Windows re-detect and install, but nothing has worked so far.
I guess I should mention that the headset worked fine in Vista. I wanted to share this information with anyone in case it's helpful: I contacted Dell support with the issue, and they said that I needed to download the Widcomm Bluetooth Stack software driver and gave me the following link: When I replied to Dell CS with the error message, they said, "I see that the issue requires advanced software troubleshooting.
As a Hardware technician, I do not have sufficient expertise regarding the issue. Uninstall any Bluetooth software you might have installed, then install the driver from Dell (yes, the 2007 version), but here's the kicker, install it as an Administrator!
Although versioned 5.0.11, almost all drivers have changed since 5.0.11 (except for Bth Avrcp.inf, Csr Profiles.inf, and Csr that are identical to 5.0.11).
Download either of the x86 or x64 compilations of the CSR Bluetooth driver and extract its contents to a folder.In this case, you need to uninstall the update and perhaps forcibly install (downgrade to) version 3 or earlier drivers.Whether or no, I’d advise against installing any optional driver update once your device is working desirably.Make sure you go into the device in the Bluetooth Devices panel and check off the boxes for unwanted profiles. Read more: Not taking PCI / PCIe Bluetooth devices into account at all, newer versions of Windows recognize a wide range of USB Bluetooth devices out of the box.But if your Bluetooth In order to use Bluetooth technology, a device must be compatible with the subset of Bluetooth profiles necessary to use the desired services.
When you try to pair your headset to your computer, Windows will ask for drivers for the headset since it doesn’t find the appropriate headset profile.